Restoring Google Account data

After resetting your phone, you will need to re-enter the same information requested when you first set it up. If you've been backing up your data to a Google Account, an option during the setup process allows you to restore it. Some third-party apps make also use of the backup service, so if you reinstall them, their settings and data can be restored.

NB: You can only restore your previously backed-up data during the first setup of your phone.

Restore previously backed up data

  1. During the first setup process, sign in with the Google Account that you used to back up your data.
  2. In the "Back up and restore" screen, you have the option to restore your previously backed up data. Tick off "Restore from my Google Account to this phone". Your data will be restored to your phone automatically.